Comments on: eBay Feedback is Stupid!

By: HeadDesk

HeadDesk — Sun, 28 Mar 2010 06:51:14 +0000

Oh God I know, there is this particular seller who has sent me several (nice) messages so far wanting to know where their feedback is! It actually irritates the hell out of me and makes me reluctant to leave feedback for them at all when if they would just leave me alone, I will get round to it!
I think feedback is a good idea but being harassed for it is not good.
One friendly reminder is ok, but 3 or 4 and counting? Plain crazy….

By: Anne

Anne — Mon, 06 Oct 2008 16:00:38 +0000

EBay feedback is the most annoying part of the buying experience. People (sellers) are OBSESSED with it. I cant tell you how many people hound me afterwards to “leave feedback” “need feedback” “where’s your feedback” ad naseum.

My opinion is, if I am the highest bidder, my duty is to pay promptly. Your duty is to get me the item, as described, promptly. I shouldnt have to take time to extol your praises for doing what you were supposed to do in the first place. If on the other hand, you did something wrong, or your item was clearly misrepresented, or if I refused to pay, then yes, feedback would be appropriate.

Apparently; however, it appears from the other posts on this chain that negative feedback has now been banned? WTH?

By: Charles

Charles — Sat, 26 Jul 2008 03:17:02 +0000

Neutral and negative feedback is to warn other people about cheaters and liars not to punish honest people who make mistakes and make full restituion. In my opionion a neutral to the seller was unjustified.

By: JLP’s (Almost) Weekly Roundup (February 5, 2008)—AllFinancialMatters

JLP’s (Almost) Weekly Roundup (February 5, 2008)—AllFinancialMatters — Tue, 05 Feb 2008 16:58:04 +0000

[...] MBH tells us that among the changes going on at eBay, the biggest is that starting in May, buyers can only receive positive feedback. – I kind of like this idea after my experience a couple of years ago. [...]

By: jim3374

jim3374 — Sat, 01 Jul 2006 19:01:49 +0000

I recently sold an item on Ebay. The high bidder emails me saying his bid was a “mistake” and refused to pay. I asked him to cover the fee for relisting my item and I would forgive the mistake, but he refused. Then he leaves me negative feedback. I was so frustrated, and trying to contact ebay to plead my case was a huge waste of time. So I searched the internet and found http://WWW.SCOOPJAR.COM, where anyone can leave free anonymous feedback. Also, Scoopjar does not limit you to one sentence like ebay’s feedback to explain yourself. I’ll be using this site for sure.

By: Jim Weco

Jim Weco — Tue, 20 Jun 2006 09:02:16 +0000

As a buyer, I either leave a positive feedback or none at all.
Negative just invites retaliatory response.
My last transaction has been a nightmare. My plan is not to leave any feedback with the seller unless he leaves feedback first, otherwise he will get no feedback at all. One thing I might do is make the rating positive with a negative statement, like “Took two months to complete delivery after payment.”

I asked one seller how he sold so many items with a perfectly clean feedback record. He told me he had to kiss a lot of ass and put up with a lot of crap.

The idea that you can’t revise a feedback is a bad idea. I think the system needs to be revised.

eBay is a great concept, especially for items you would never find any other way. Unfortunately, most sellers involved are not professional merchants, often pack stupidly and handle other matters poorly.

I think in order to become a seller, some online training should be involved. Like ALWAYS ALWAYS ALWAYS double box very fragile items with plenty of surrounding space between the inner and outer box. Photos and the like should be at least enclosed in a plastic bag for water proofing and sandwiched between CORRUGATED (not shirt) cardboard, making it nearly impossible for for career to fold it into the mailbox. I would rather pay extra for handling than get a broken item.

Sellers should realize that the the career might put a damned refrigerator on top of the item they are sending. Throwing packages is common with all careers staffs. In fact, some of them enjoy it.

By: Free Money Finance

Free Money Finance — Fri, 26 May 2006 10:31:22 +0000

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By: Cap

Cap — Thu, 25 May 2006 00:53:16 +0000

as Jane and others said, the eBay feedback system is fairly useless and silly. I’m not sure what I would have done, but I probably would have just not left any feedback at all. Yeah, I wasted my time bidding, but at least the refund was prompt and full (not something you can always say w/ eBay transactions). I mean technically thats what a neutral is for, to inform others of how the transaction went, but the way things are these days.. unless they get a positive, people get rather work up and easily retaliate.

the guy probably just didn’t want to sell the book at the price the auction ended at, or he sold it already for a higher price to someone else.

By: Amanda

Amanda — Wed, 24 May 2006 16:09:43 +0000

Yes – I was sold an inauthentic item (I bought a LaCoste sweater and when I received it, it was a cheap synthetic cardigan with an alligator sewn on to it) at an authentic item price! I requested a refund – was not issued one – and thus left negative feedback. Then, the sellers left a particularly scathing negative feedback on my account and still, no refund! Geez!

By: Herb

Herb — Wed, 24 May 2006 11:51:15 +0000

Yep, never leave feedback until the other guy does. Especially if you’re the seller in the transaction since that could potentially hurt your ability to get top dollar on future auctions you run.