Comments on: Emigrant Direct’s Website is Down

By: Thomas

Thomas — Wed, 26 Sep 2007 14:39:15 +0000

Ironically, I found this page looking for more info on why GMAC’s website is down (Sept. 26, 2007).

By: shaheen

shaheen — Fri, 17 Aug 2007 22:31:42 +0000

After problem with Countrywide is Emigrant Direct safe or the problem will shift to these banks too??????????

By: MS

MS — Fri, 03 Aug 2007 20:12:14 +0000

EmigrantDirect is down again… (08/03…4PM EST.)

Anybody knows their contact no. or email id?

By: Peleg

Peleg — Sat, 25 Nov 2006 04:12:08 +0000

Their customer service is non-existant. The website was down and they didn’t bother notifying me.

I decided to transfer my money back to BofA but it said my transfer was rejected! Wow….

Going to call them on Monday, get my money out and close the account.

By: Brian

Brian — Fri, 04 Aug 2006 17:55:43 +0000

It’s been all day now and I still cannot access the site fully, it either partially comes up, or just times out entirely. Completely unacceptable.

By: Kim

Kim — Wed, 02 Aug 2006 10:51:35 +0000

August 2nd, 2006 7:00 am EST

I can now access my account, however, no interest has been paid for July and my statement for July is not available yet. I called customer service yesterday and was told interest would be paid same day, it was not.

I have opened an account with HSBC and will move the $$ as soon as the account is authenticated.

By: Jonathan

Jonathan — Tue, 01 Aug 2006 16:49:24 +0000

I still cannot access the account. This is borderline criminal.

By: Kim

Kim — Tue, 01 Aug 2006 11:12:05 +0000

August 1st, 2006 7:11am EST

I still cannot access the website, does anyone have their customer service number?

I believe I will close the account.

By: Mike

Mike — Tue, 01 Aug 2006 10:18:33 +0000

Do we have some sort of legal recourse sice we don’t have access to our money?

By: Paul

Paul — Fri, 28 Jul 2006 18:45:54 +0000

I have closed my account with Emigrant Direct. I was unable to make transfers over the past few days. Their customer service is woeful and inept. I was told on numerous occasions that someone would call back with an update on my problem. They should stick to bricks and mortar and steer clear of internet banking. Dreadful experience!