Comments on: Tassimo’s Customer Service is Top Notch! http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/ A personal finance blog dedicated to discussing such topics as budgeting, asset allocation, 401K, IRA, cash flow, insurance, financial planning, portfolio management, and other areas in personal finance. Thu, 24 May 2012 22:27:00 +0000 hourly 1 http://wordpress.org/?v= By: Z Salty Leatherwood http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-425988 Z Salty Leatherwood Thu, 18 Jun 2009 00:45:43 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-425988 I just got a new tassimo Braun machine and the filter will not stay in the bottom of the water holder even after I let it soak for 30 mins. I called your customer service and he told me to let it soak for another 30 mins. I did so and this did not work either. I called again and the customer service woman told me to just throw the filter in the water holder and let it float....This is rediculas and I don't want a filter floating on top of the water holder. This is not the way a $l69.00 coffee pot should work. I am very unhappy with your customer service dept. Please take care of this matter and answer me soon. Thank you, Z Salty Leatherwood I just got a new tassimo Braun machine and the filter will not stay in the bottom of the water holder even after I let it soak for 30 mins. I called your customer service and he told me to let it soak for another 30 mins. I did so and this did not work either. I called again and the customer service woman told me to just throw the filter in the water holder and let it float….This is rediculas and I don't want a filter floating on top of the water holder. This is not the way a $l69.00 coffee pot should work. I am very unhappy with your customer service dept. Please take care of this matter and answer me soon. Thank you,
Z Salty Leatherwood

]]> By: Butch Massey http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-96851 Butch Massey Thu, 12 Apr 2007 18:21:36 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-96851 Agreed. I have seen Customer Support trashed on other sites but my experience is total satisfaction. We bought the standard model, paid cash and low and behold, lost the reciept. The bar code reader on the machine malfuntioned and we attempted to take it back to the store where we purchased it and got the old " No Reciept No Exchange. " We subsequently contacted Braun customer care with our dilemma and were not only sent a new machine but an upgrade to our old one. We covered the shipping and it only took about two weeks to get the new one. Very pleased with our Tassimo and the customer care at Braun... Agreed. I have seen Customer Support trashed on other sites
but my experience is total satisfaction. We bought the standard model, paid cash and low and behold, lost the reciept. The bar code reader on the machine malfuntioned and we attempted to take it back to the store where we purchased it and got the old ” No Reciept No Exchange. ”
We subsequently contacted Braun customer care with our dilemma and were not only sent a new machine but an upgrade to our old one. We covered the shipping and it only took about two weeks to get the new one. Very pleased with our Tassimo and the customer care at Braun…

]]> By: Savvy Steward http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-94948 Savvy Steward Thu, 05 Apr 2007 23:14:43 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-94948 Have you tried the espresso? I'm thinking about getting a pod machine or maybe a espresso machine. Have you tried the espresso? I’m thinking about getting a pod machine or maybe a espresso machine.

]]> By: JLP http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-94460 JLP Wed, 04 Apr 2007 16:08:02 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-94460 Andy, We figured it's about $1 per cup for the Cappuccino (not including the cost of the machine). Andy,

We figured it’s about $1 per cup for the Cappuccino (not including the cost of the machine).

]]> By: savvy http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-94459 savvy Wed, 04 Apr 2007 15:33:03 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-94459 Andy - I just checked Tassimo's website, and it looks like the prices vary depending on what you want to drink. A cup of Seattle's Best, for example, is $.50. Andy – I just checked Tassimo’s website, and it looks like the prices vary depending on what you want to drink. A cup of Seattle’s Best, for example, is $.50.

]]> By: Andy http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/comment-page-1/#comment-94404 Andy Wed, 04 Apr 2007 08:28:00 +0000 http://allfinancialmatters.com/2007/04/03/tassimos-customer-service-is-top-notch/#comment-94404 How much does each drink end up costing with the Tassimo? How much does each drink end up costing with the Tassimo?

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