Comments on: My Brother’s Nasty Bank of America Experience

By: peggy

peggy — Thu, 17 Sep 2009 04:01:13 +0000

SAY THEY REMOVED THE OVER LIMIT FEE SECURED VISA BANK OF AMERICA STARTING SEPT 1st 2009 . THEY DID NOT TELL WHY , THEY USED TO CHARGE 35.00

By: PT

PT — Sat, 01 Aug 2009 22:54:34 +0000

I have had a BofA Visa for 15 yr. I had an $11k limit and have paid it off many times over the 15 years sometimes as much as $8000 at a time. Recently I had to sell a house in another state for a short sale leaving owing a 2nd TD. I am being sued for the difference on the 2nd causing my FICA to drop. Today I went to use the visa and the charge of $30 would not go thru. I called the BofA and they said because my score went down THEY chose to close the account!!! I asked when did they start doing this and the guy informed me they have always done this that they run your credit every month and if the score is too low they close the account. I think this is bull so now since I owed the bal of the 2nd td and this card I will be forced to file Bankruptcy and BofA won’t get another red cent from me…the bal on my card right now is $9200 …. they can kiss me where the sun don’t shine . I have never missed a payment, and have always sent $500-$1000 per month or more for the bill. They screwed themselves out of almost $10k ….no wonder our country is in such a state of affairs. I needed that credit card for emergency purposes. They scew me I screw them…..jerks and worse

By: JaneC

JaneC — Sat, 07 Feb 2009 06:09:41 +0000

Phil Says:
September 5th, 2008 at 12:02 am
You should tell your brother to look into BofA’s Premier account status. By holding a mortgage with BofA they automatically upgrade you to this status. Life with BofA is a thousand times better as a Premier customer. I have my own account rep who personally handles all of my banking business and takes care of fees for me all the time.

Not anymore. I, too, have my mortgage with BofA, and was a premier customer. But they informed me today that unless I have $250k with them (on top of the mortgage), I’m bumped and just an ordinary customer.

I told them that this was an odd time for a bank to be treating customers with such disdain.

By: Cheri

Cheri — Sat, 06 Dec 2008 00:40:02 +0000

Pay your bills on time or pay your balance in full every month and you wont have that problem. You didnt wait to use the $$ when the bank granted you credit, the bank should have to wait to get paid back!!

By: David

David — Sat, 29 Nov 2008 15:52:40 +0000

It is not just B of A, it is many more banks. Basically the scam goes like this:

I paid down one of my cards from $6000 to $2000 and then the bank lowered my credit limit to $2100. This in turn raised my “debt to Income” ratio which in turn lowered my FICO score. With my lowered FICO score the bank raised my APR from 7.99 to 29.99%

What can I say, I pay my bills and they are jacking me as much as they can before I pay them all off and never use them again. This is their plan it seems.

Lastly, I noticed that BofA often uses holidays as the due date knowing full well that it is impossible to make a payment on that day.

By: JLP

JLP — Fri, 21 Nov 2008 05:18:42 +0000

BOA Supporter,

You’re not doing a very good sales job for BOA.

By: BOA Supporter

BOA Supporter — Fri, 21 Nov 2008 03:19:52 +0000

Oh and for you former BOA employees, it’s a business, and one which is still in business after so many closings, they dont sell a product, they sell services, dont blame a company just because you were bad at your job, if you had a moral problem, work in an industry in which sales are not a part of the business, good luck on that – we all know this is a free market economy and to stay in business you sell products and services. Every job and job field is related to selling, and if you dont like it, stay home.

By: BOA Supporter

BOA Supporter — Fri, 21 Nov 2008 03:13:01 +0000

I just love how most of you blame your problems on the bank, most of you caused the problems you have, there is virtually no reason why in this day an age and as many opportunites the bank gives you to be late on payments, be accountable for your own actions, and only blame them for truly making bank errors, we seem to live in a world where everyone thinks they are entitled to everything, well you are not. You were late, suck it up. Dont borrow if you cant be responsible enough to make the payments per the disclosures. In my experience, over 20 years, not one time did anyone not immediately fix a bank error, and sometimes because I have been a good customer and I ask for help, not demand it from them, they have always been good to me. No one wants to help someone who yells at them and blames them personally for a mistake or oversight you made, maybe you should learn to pay your bills on time, stop blaming others, and learn how to speak to people. I do not always agree with some of the policies, but if I accept the terms and conditions, then it was my choice, you can always choose another institution which has nearly the same policies.

By: eric

eric — Thu, 13 Nov 2008 19:29:44 +0000

Bank of America actually just raised all my rates, without me making a single late payment. They raised them from 9% to 34%. It sucks because I didn’t remember getting anything saying they were going to raise my rates, so I looked again and they mailed it, but it was mixed in with the ads for selling stuff, it was on that small rectangular paper and it looked like an ad for a product.

So of course, its getting raised because I have high balances. I’ve never missed a payment, or late payment or went over the limit on any card from any company.

I transfered the balance but then they locked my account out. I called them and they said that the recent activity was suspcious (the balance transfer). So they said they would change my account numbers and they gave me a new number to use to redo the balance transfers but in the mean time I needed to cut up my cards. Then I tried those and it turned out to be bad numbers. Then the bill came and I called them to find out how to pay it online since the account got locked and they said I needed to go to the bank and show them my ID and my old card, the ones they told me to cut up, but I could just pay them over the phone for a 15 dollar fee.

Turned out I could use set up a new ID online after getting the new cards and just used the new numbers and got everything set up again, but I’m trying to pay everything off as fast as I can.

I love how not only I have to use my taxes to bail them out, but then they justify raising all the rates from the economy. So even when I pay them off, I still have to pay them.

By: KIM

KIM — Thu, 13 Nov 2008 16:32:17 +0000

I tried paying my online bill for 2 days and even called customer servic because my due date fell on veterans day. I was told repeatedly that there was no problem and conveniently they said there was no problem with their website either I made a payment over the phone on the 10th and was assured of no late fee. I called back on the 11th and 12th because no payment had posted, nobody knew why. Checked on the 13th and guess what, 39.00 late fee. I called but of course the buck stops with the trainee I had and there is no one that I am ALLOWED to speak to.
I know that big business does not care so I transferred my balance immediately but I will not close the card just for my own credit rating. I am however not done with them considering I get a ton of mail and convenience checks from them, I will be making plenty of calls on there constant harrassing me to use their company, which I was under FIA card services and did not know until today that it was a Bank of America account.
So BOA can keep my 39.00, it will be the last.