By JLP | September 18, 2008
I just received this email from Discover Card:
Subject: Hurricane Relief Information
I’m very sorry to hear about the recent disaster that affected your community. Please know that Discover Card is here to help you through this difficult time.
We can assist you with locating ATMs, issue emergency PINs to access cash, and provide additional/replacement cards for immediate use. You can also view your statement summary online and make an immediate payment or schedule a payment in advance – whenever it’s most convenient for you. We also have additional services for qualified accounts that may be helpful.
Thanks for being a Discover Cardmember. If there is anything we can do to serve you better, please let us know. Knowledgeable Account Managers are available to assist you 24 hours a day, 7 days a week at 1-888-668-8767, or you can always visit Discover.com.
Senior Vice President
Customer Service and Engagement
DFS Services LLC
Where exactly is the “relief” in that email?
It sounds much more like a call for customers to use their cards to rack up some good ol’ American debt. I hope not very many people have to take them up on their offer. Evacuating for a hurricane is a perfect example of why families need an emergency fund.