Comments on: I Will NEVER Buy a Price Pfister Product Again!

By: Judith Shaffer

Judith Shaffer — Thu, 15 Dec 2011 19:30:44 +0000

We too are having problems with Price Pfister kitchen faucet we bought 2 years ago. Within 6 months the water was trickling out of the faucet. They sent me a new cartridge which we replaced. I worked until a few weeks ago. They sent me another cartridge, but it does not work. Water still trickles out of faucet. Going to switch to Moen.

By: Mark Wendorff

Mark Wendorff — Tue, 31 Aug 2010 07:13:17 +0000

Water quit running from my Price-pfister Marielle faucet and sprayer. After an hour of messing with it, I determined that the diverter was bad. I shopped around town, people treated me as if I was crazy. Apparently, Price-pfister quit making them. I found only a few overpriced replacement diverters on line. The diverter is the “T” shaped brass thing to which all the lines attach. I finally got the nerve to take the diverter apart. Remove all the attachments first. It comes apart easily with a cresent wrench. Inside, you will see a white plastic circle with a brass center. From the other end, knock it out with a screw driver. I took it to Ace Hardware. They had an exact replacement for $4.50. I slid it in, replaced the O rings and reinstalled it. Works great. I know this isn’t a review. But if you are going to put out big bucks for this faucet, or already have, then you need to know how to fix it without going ballistic at whatever home improvement center you bought it from. I bought the Marielle to replace a Moen faucet with which I was very dissatisfied. Now, for the review of the Marielle. I like the looks. It works well. But, I probably would not buy another.

By: Sherlene

Sherlene — Tue, 31 Aug 2010 03:01:59 +0000

I have PP faucets in both of my bathrooms. Last year the flex line blew mid line with the metal seperating and plastic lining inside ripping. I had my pressure checked and it was normal. Now one year later my other bathroom did the same thing flooding my house again. These faucets are the single faucet that has the flex lines attached from the factory. They were both manufatured in 2007 3 months apart. I am asking if anyone else has had the same expierence. I have never expierenced any flex line blowing like that. The insurance company came again and checked the water pressure and it is within the normal ranges.I am thinking it is faulty material..Anyone with the same problem out there?

By: Robert

Robert — Mon, 23 Aug 2010 04:24:54 +0000

Replaced an old Acme faucet with a Price Phister, probably due to clever advertising. Periodically had to take the handle off to tighten the seal to stop the leaking. Finally that didn’t work anymore and we had a steady leak. I took advantage of the lifetime replacement offer. The one they sent is a piece of junk. After one week, the spray hose disconnected itself, and we had a minor flood. I can’t see how it can be fixed, and will head for the hardware store and buy anything but a Price Pfister faucet this time around.

By: Sean

Sean — Thu, 15 Jul 2010 13:47:15 +0000

My father-in-law and I both have had the same problem with this POS company. There should be a class action lawsuit for this sort of thing. The faucets are lemons from the start. I will never buy anything from them again. Just terrible.

By: Kevin

Kevin — Wed, 16 Jun 2010 02:18:31 +0000

I have replaced the plastic soap dispenser three times in five years. It breaks off at the top and drops the full dispenser to the floor creating a mess. PF will replace it but its no use. I can’t figure out why? They lost this customer.

By: Pat

Pat — Tue, 23 Mar 2010 11:59:58 +0000

We recently bought a PP kitchen faucet and it leaked immediately where the hose attaches to the faucet. My son couldn’t reach them by phone as it was always busy and he couldn’t wait on hold for hours. I went on their website and posted my problem. I was required to establish a login to their ‘portal’, which is a blooming nuisance. I don’t know why they can’t just email me directly instead of emailing me to login to their portal to read their messages. They did send me a new unit which also leaks. This was not the cheapest unit but one which goes with my sink and kitchen. I am so disappointed.

By: Jeremiah

Jeremiah — Sat, 13 Mar 2010 20:28:15 +0000

I bought a Marielle series faucet. I started to loose water preasure, and a short time later the sprayer cracked and it self lost preasure. i just got off the phone with them and told them i was done dealing with them and they can shove their faucet up their @$$. with in five minutes the custoner sevice agent placed an order for a different faucet and is sending one. It will be here in three days.

By: Bonita Rogers

Bonita Rogers — Fri, 19 Feb 2010 01:08:14 +0000

I bought a PP Contempra kitchen faucet set in 7/09. The soap dispenser didn’t work upon arrival. You can get some soap out if you lift and pump by hand several times. However, this allows soap to overflow on the bottle and leak under the sink – what a mess. However, the real kicker is that the black finish starting coming off the spout in 12/09. I have filed a case with them, but it is a hopeless cause. They do not make black fixtures anymore, so I will have to settle for a different finish and style. This will ruin the looks of my newly remodeled kitchen. Buyer beware!

By: Bert

Bert — Wed, 20 Jan 2010 22:57:18 +0000

Brand new PP kitchen faucet installed. Needs a cartridge replacement for the cold water (haven’t even use the faucet yet!. Defective part. They even offered to send me the hot water one at the same time for free :0) Why? Because they know the parts are defective and are killing 2 birds with one stone. So, a week to wait for the part, pay the plumber again, etc. Do not buy a PP faucet!