I sprang for an updated Ibbotson SBBI Classic Yearbook this year. My last edition was from 2007. At a $180 (plus tax and shipping), the book is hardly cheap.
I placed my order in March. The book was supposed to ship in mid-April (it used to ship in March).
April came and went. No book.
I called to find out what was up and was told that there was an error and that they were sending out the books as soon as they were ready.
I finally received my copy last week. Last night, while looking at it, I noticed that Table C-1 and C-2 in Appendix C contain the same data.
I called Morningstar this morning and was told that they were aware of the mistake and that they were printing up a PDF to send out. This will be the second PDF because the book already came with a PDF correction for page 109. This “solution” didn’t make me happy. I told the woman it was unacceptable and that Morningstar should send out replacement books. She said that wouldn’t happen because the books are expensive to print.
It would be nice if companies would stand behind their products.