Announcement: MAJOR Problems With SiteMeter!

Last night I started noticing that my blog wouldn’t load properly. It would almost load and then I’d get an error message saying something the site couldn’t load and the operation was aborted. I noticed the same problem when I tried to access the SiteMeter website. I was using Internet Explorer 7 so I decided to flip over to Firefox to see if the problem existed there too. Firefox works fine!

I went over to the MoneyBlogNetwork forums and asked other bloggers if they were experiencing problems. Apparently any blog that has a Site Meter graphic is experiencing the problem. The graphic causes the blog to get hung up when loading and causes the error.

Brainy dude, Jeremy over at Generation X Finance, came up with a fix. He said that you can just move the Site Meter to the the bottom of the blog so that it loads last. I took his advice and it works!

Of course another remedy would be to just delete SiteMeter from your website—but that will mean you will lose your stats during the time that the SiteMeter isn’t present on your blog.

Sadly, there’s no message on the SiteMeter homepage about this error. It would be nice to know that they are aware of the problem and what steps they are taking to fix it.


I just received the following email from Site Meter support:

We apologize for the problem this has caused on your website. We became aware of a compatibility issue with our SiteMeter tracking code and IE 7 (possibly IE 6) browsers that started last night.

The problem was related to some work we were doing on the backend system for our upcoming website launch.

We’ve identified and resolved two separate but related issues –

1 – IE Users viewing pages – There was a problem with users who placed their SiteMeter tracking code outside of their HTML Body Tag. Because of the changes we made this created a failure for visitors viewing sites using Internet Explorer 7.

2 – Accessing SiteMeter and Stats – Individuals trying to access or view their SiteMeter stats by clicking on their SiteMeter logo/icons were unable to gain access. This again appears to have affected only individuals using IE7.

At this time both problems have been fixed and our services are fully operational.

If you have any additional questions please let me know.

SiteMeter Support